To copy other people’s Shopee products; view the monthly sales statistics of products in Shopee search results, the sales of each product category in Shopee; download product images, download Shopee videos, you need to install the Ship Xanh Helper extension in addition to the Ship Xanh extension.
Download the ship-xanh-helper-extension.zip file to your computer, no need to extract it. Open the extension management section, then enable developer mode, and finally drag and drop the file into it. Here are the steps to follow:
To open the Extension Management section in your browser, click on the puzzle piece icon in the top right corner.
After that, enable developer mode.
To enable developer mode, toggle the switch to green as shown on the extension management page.
Finally, drag and drop file to screen Extension list
This is final result
Now, reload Shopee website to use all feature
If you need any further assistance, don’t hesitate to contact Ship Xanh through the following messaging channels:
This feature helps you centrally manage inventory on Ship Xanh without needing to adjust inventory for each individual shop. To achieve this, there are two steps: initializing inventory on Ship Xanh and linking the inventory of the remaining shops. Both steps are supported by Ship Xanh’s AI, saving you the maximum amount of manual effort.
Even if you have thousands of products, numerous shops, and many orders each day, Ship Xanh still has a way to control inventory instantly without waiting for all links to be established.
Connect all your shops to Ship Xanh; enable inventory synchronization and enable order synchronization.
Initialize inventory on Ship Xanh
When you first start using Ship Xanh, there is no inventory data, and you will need to initialize it once. The best way to do this is to choose one of your shops on Shopee, Tiktok, or Lazada that has the most complete information to initialize the inventory on Ship Xanh.
Step 1:
In the connected shop list, select “Inventory link” for the chosen shop, then look to the top right corner of the screen for the “Copy to ShipXanh warehouse” button.
Step 2: Select the “All products” tab, then checkmark all the products. Finally, click “Start copying“. The result will be that the product information from that shop is copied to the inventory list on Ship Xanh, while also automatically linking the inventory for that shop.
Link the inventory of other shops to Ship Xanh.
In the previous step, you initialized the inventory and linked it for one main shop. Next, you need to link the inventory for the remaining shops. You might think this will take weeks or even months, right? Don’t worry, Ship Xanh’s AI will help you tackle this issue by combining two smart solutions simultaneously:
Solution 1 (Recommended): As you know, orders keep coming in, but you haven’t finished linking inventory yet. What to do? The answer is, when you confirm (prepare goods) for delivery on Ship Xanh, the AI will automatically detect any products in the order that haven’t been linked. Your job is to link the inventory before confirming the delivery.
Solution 2: In the shop list, click on “Inventory link,” and Ship Xanh’s AI will automatically suggest suitable products to link. You can also manually select products from your inventory to link with the products.
Ship Xanh advises you to apply both solutions simultaneously until all shops have their inventory linked completely.
Frequently Asked Questions
When does inventory change?
Inventory changes occur when there are new orders, canceled orders, returned orders, exchange orders, inventory imports, and manual adjustments made to the stock quantity on Ship Xanh.
Do I need to adjust inventory on the ecommerce platforms?
No, because the inventory on the platform will be synchronized with the inventory on Ship Xanh. When you adjust inventory on the platform, it doesn’t change on Ship Xanh, but if you adjust it on Ship Xanh, it will change on the platform.
Can I view the inventory change history?
Yes, Ship Xanh places great emphasis on displaying the inventory change history for each order, each product, each item variant, and the entire warehouse, making it easy for you to track and trace.
When you edit product information in Ship Xanh’s inventory, how does it reflect on the platform?
Only the SKU and inventory are synchronized with the platform. Other information such as name, description, images, etc., will not change. In the near future, Ship Xanh will add a feature to synchronize other information as well.
I want to have a virtual inventory on the platform but still want to keep track of the actual numbers
For example, I want the e-com platform to always show products in stock, even though there are only 59 units left in the actual warehouse. Set the inventory on Ship Xanh to a large number, specifically 100059. This way, when an order is placed on the platform, the inventory on Ship Xanh will decrease, and you’ll still be able to track the actual stock. For instance, if it decreases to 100002, it means there are only 2 units left; if it decreases to 100000, it means the stock is empty; if it falls below 100000, it indicates a negative stock. You should label products with virtual inventory to manage them easily when there’s no longer a need for it.
Most people pick and pack for each individual order, you should never do it that way. Ship Xanh has a faster method that maximizes packaging speed. This method offers the following benefits:
Maximizes time savings through task specialization.
Prevents incorrect items from being packed, facilitates easy tracking of packaging time, and allows for camera footage extraction in case of complaints.
Easily detects packing errors; Ship Xanh will indicate which order the surplus or missing item belongs to.
The principle is very simple: consolidate the total quantity of items for multiple orders, then have one or more people pick all the items from the warehouse and bring them to the packing area. There, the items are sorted and then packaged.
To use this feature, open To ship tab, then open subtab Processed, then press button Create Picklist
At the packaging area, you should classify goods into groups to make it easier to pick up goods for each order.
Prepare 10-20 plastic trays, packaging includes 2 main steps:
Step 1: Each plastic tray puts in a bill of lading code, use the Ship Xanh app to scan the bill of lading code to see what items are in the order, pick them up, put them in the tray and then transfer the order status to Packed, Ship Xanh will record the time of packing.
The illustration on the left is an order with many items, making it easy to check and mark the products in the order. The image on the right is the plastic trays used to package each order.
Step 2: Pack, and return the empty plastic tray to step 1
Important note: Packaging speed will reach its maximum limit if you have at least 2 packers, each doing only one step so they don’t have to think too much.
Frequently Asked Questions
1.Packed all the orders but are there excess or missing products?
That means you are packing the wrong product in the order. Don’t worry, open the Batch Picking section on Ship Xanh and to find the excess or missing product, by clicking expand (+ sign) to see which order that product belongs to.
2. Customers complain about missing goods?
Don’t worry, open that order on Ship Xanh to see the packaging history time, access the CCTV camera to know for sure whether you packed it wrong or not.
3. Pick up the total goods, what if there are not enough goods?
This only happens when you do not control inventory, immediately use the inventory synchronization feature on Ship Xanh. You can also click on the number of products to mark the actual number picked up, for example picked up 5/9 (meaning picked up 5 out of 9).
4. I want to make a note on the order?
Yes, you or your staff can make a note. Multiple notes can be entered, notes are not allowed to be edited, so it is easy to trace to resolve buyer complaints.
5. Will there be incorrect packaging or product confusion in the order??
This probability is extremely low. As you know in question number 1, this bad situation was promptly prevented from happening. Even though it is rare, you should still arrange a CCTV camera in the packaging area to easily find the cause
The fees of the platforms range from x to xx%, therefore it is crucial to monitor the platform fees as they directly impact your profits. However, in order to see what percentage the fees represent of the order value, ecommerce platforms often require sellers to click on each order and then click on details to view the amount, rather than converting it into a percentage for you.
To view the platform fee %, simply connect your Shopee, Tiktok, Lazada to Ship Xanh and remember to enable order synchronization. Once done, you can easily see the percentage displayed in the order list or directly on the Seller Center of each platform.
In order to view the seller fee percentage on Shopee’s platform as shown in the image below, you need to install the Ship Xanh extension on your computer. Once installed, you will see Ship Xanh appear in the bottom left corner. Simply click on it to log in.
Frequently Asked Questions
The biggest benefit of watching % fees is what?
You will be able to easily estimate the remaining profit after deducting expenses. Additionally, you will also be able to see if the shipping costs are being inflated
I want to see the percentage fees of TikTok and Lazada?
You need to wait for a week to see the percentage fees on TikTok and Lazada platforms. Check in the list of delivered orders, as shown in the illustration below. Unlike Shopee, where you can see it immediately when the order is placed. Don’t hesitate to contact Ship Xanh if you can’t see the percentage fees and need assistance
Instructions for viewing the % of Tiktok and Lazada platform fees
Copy your listings from Shopee to Tiktok with ease using our platform. Our tool supports batch editing, allowing you to replicate products from your Shopee shop directly onto Tiktok. Additionally, you can enhance your listings by adding frames to images and logos to product images. With the help of ChatGPT, you can even have your titles and product descriptions rewritten effortlessly. Try it now and streamline your cross-platform selling experience.
Copy products from Shopee to Lazada, replicate products from your own shop. Supports batch editing, adds frames to images, and allows adding logos to product images. ChatGPT can rewrite titles and product descriptions.
To copy products from someone else’s TikTok shop to your own shop, we need to obtain the link of that product.
The easiest way is to open the product like a buyer is viewing it, look at the top right corner, and then click the share button with an arrow icon. After that, the button to copy the product link will appear.
sharing button in the upper right corner
To quickly copy the links of multiple products, there’s a handy trick. While browsing through the products or product lists, click the Add to Favorites button. Later, when you want to copy the link of each product, just open your Favorites list (Open Profile => Favorites => Products). Here, you’ll find a share button available within the product list.
Click on the “…” to the right of each product, a Share button will appear.
Upon clicking the Share button, you will also notice a button to send the link to your friends on Facebook, Telegram, Zalo, etc. This is also a way to save this link. After sending, you can access your computer to review the message and retrieve the sent link.
On your computer, simply use the Ship Xanh extension in your web browser to easily copy listings from any competitor. You can find instructions on how to install the Ship Xanh extension on Chrome
Note: Compared to copying listings from your own shop (recommended), this method will not retrieve the weight and dimensions of the listings. However, don’t worry, Ship Xanh’s AI will attempt to fill them in for you.
In the DEMO: Copying listings from competitor’s Shopee using the Ship Xanh extension on Chrome.
Step 1: Open the listing you want to copy while in buyer view mode. Look for Ship Xanh at the bottom left corner of the screen.
Step 2: Choose where to post and click the save button. The listing will be saved to the waiting list on Ship Xanh. From this list, you can post it anywhere you want.
You can copy a batch of listings instead of individual listing. – Click on the Batch Save tab, Ship Xanh will show you all the listings from the shop for you to filter before saving them.
If you use Ship Xanh to control according to the simple instructions below, the life cycle of every order must end in the most correct way.
Below are some risky situations that Ship Xanh will help you prevent before it happens. Orders can come from multiple accounts Tiktok, Shopee, Lazada.
This seller has 17 requests to cancel orders, 3 orders the shipper said were refunded but the seller has not received them yet, 10 orders were canceled even though they had the tracking number.
Each order is packaged only once
That’s right, Ship Xanh tracks the packaging status of orders for two main purposes: to prevent the same order from being packaged twice and to record the packaging time for CCTV camera extraction if necessary. The Ship Xanh app is available on the Apple Store and CH Store to easily scan the QRCode to change the packaged status. See more articles: Optimize order packaging speed
The buyer requested to cancel the order
According to the regulations of the e-commerce platform, before the order is shipped, the seller can request the buyer to allow them to cancel the order. In the photo above, ShipXanh’s AI automatically detects and warns the seller. Ship Xanh also shows whether the order is packaged or not so that the seller can easily decide to refuse or agree to the buyer’s request. Do it directly on the ShipXanh’s dashboard without having to access ecommerce platforms.
You have not received your returned orders
See the photo above, the Delivery failed tab, you has 3 actual orders that you has not received but shipper says they have been returned to you. This happens because the courier has not given you the returned orders or because you have not scanned and confirmed receipt on Ship Xanh.
Use app Ship Xanh scan tracking number to confirm returned orders
Orders are picked up by shipper but the some of them is canceled
Looking at the photo above, the shop currently has 7 canceled orders. If the order has a tracking number and is canceled, this is an abnormality that needs to be considered; and Ship Xanh will give you a red warning for you to confirm yourself. For example, when you deliver the goods to the shipper but they do not confirm immediately, for some reason the ecommerce platform will automatically cancel the order and Ship Xanh will detect it and let you know.
Frequently Asked Question
What should I do when I see a red warn?
If in fact you have not received returned orders, immediately complain to the e-commerce platform to protect your rights.
When using Ship Xanh, you can not only copy your own shop’s listings for the purpose of cloning your shop or transferring them to another platform, but you can also use Ship Xanh to copy competitors’ listings.
Note: Compared to copying listings from your own shop (recommended), this method will not retrieve the weight and dimensions of the listings. However, don’t worry, Ship Xanh’s AI will attempt to fill them in for you.
With just the listing link, you can easily copy that listing to your shop (see how to get the listing link on TikTok Shop) using one of the following two methods:
Method 1: Open the listing copying page on Ship Xanh, then click the “Copy from other people’s Tiktok” button. Next, paste the listing links and click the “Save” button.
This is an example, copy 2 listings from 2 links . Remember to select the platform you want to publish to in section number 2
Method 2: On your computer, add the Ship Xanh extension to your web browser if you haven’t already. Then, open the TikTok Shop product link you want to copy in that browser. At this point, simply select the platform you want to publish to, and then click Save as shown in the illustration below
In the illustration: Copying listings from other users’ TikTok shops using the Ship Xanh extension on Chrome.
